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22 docs tagged with "sports-leisure"

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Book a resource

Book a court, a pitch or a lane for a customer, and understand why a booking is refused and what it costs.

Book online

As a customer, sign in to the booking portal, book a court or a class, and see or cancel your bookings.

Cancel a booking

Cancel a booking for the customer, for the centre or as a no-show, and see what is refunded.

Define a membership type

Create something to sell: how long it lasts, how often it is paid, what it costs, and what it gives on each activity or kind of resource.

Enrol a member

Register a customer, make them a member, and sell them a membership.

Model a resource tree

Add the courts, pitches, pools and rooms of a location, and divide a large resource into parts that can be booked on their own.

Open the booking portal

As the centre manager, publish the online booking portal, and understand how customers are linked to their records.

Refund or void a sale

Give back all or part of a paid sale — in cash or to the card it was paid with — and void a sale that was never paid.

Run a course

Set up a course of several sessions booked as one — add its sessions, open it for booking, and cancel or complete it.

Run classes

Offer a class, plan its sessions, schedule them so their room is held, and cancel or complete a session — with its bookings refunded or completed for you.

Run the reports

Print the membership, booking, financial and customer reports, a customer’s booking history and a sale’s receipt.

See today at a glance

Open Today for the day’s bookings, classes and attendance, memberships, failed payments, this month’s revenue, how much is booked, how full the classes are and what the tills took.

Sell at the till

Ring up a sale on the till, give a member their price, and take cash, a card or another payment — and what to do when a card is declined.

Set booking rules and prices

Give each resource a price an hour and a cancellation policy, and limit how far ahead, how often and for how long people can book.

Set up a billing plan

Decide what a customer pays, how often, for how many payments, whether it renews, and how a refused payment is tried again.

Set up a location

Add a site of the business, with its time zone and currency, and give it opening hours day by day.

Set up prices

Price bookings with a price list: members and non-members, weekdays and weekends, peak and off-peak, dates, discounts, fees and tax — and know which rule wins when several fit.

Set up the till

Put products on the till — their code, price before tax, a members’ price and a tax rate — sorted into categories.

Subscribe a customer

Start a customer paying a billing plan, see the payments it schedules, and pause, renew or cancel it.